常见问题

  1. What does MySmartGold Bullion SDN. BHD. (MSG) has to offer?
  2. What is Real Time Price?
  3. Why would you want to choose MSG?
  4. What are the benefits that MSG has to offer?
  5. Does MSG offer any investment schemes?
  6. How do Customers purchase/sell gold to MSG?
  7. Does MSG buy back the gold sold to customers?
  8. Is there any commission payable after Customers purchased/sells gold to MSG?
  9. How do Customers make payments to MSG after confirming the price?
  10. Where does Customers convey their enquiries?

Q1. What does MySmartGold Bullion SDN. BHD. (MSG) has to offer?

We offer an opportunity for individual consumers to buy & sell physical gold at real time price. Customers can purchase or sell gold at our main branch located at :
No.15-3, Medan Klang Lama 28, Jalan Kelang Lama, 58000 Kuala Lumpur, Malaysia.

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Q2. What is Real Time Price?

Real time Prices are the actual price at the moment. MSG provides instantaneous prices pegged to the international gold price with no delay to facilitate Customers in determining the price of gold at any point of time.

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Q3. Why would you want to choose MSG?

MSG offers prices of gold that is pegged to the international gold price and will definitely be better than goldsmith shops.

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Q4. What are the benefits that MSG has to offer?

a) It is secure, as it is in physical forms.
b) Cheaper as the gold prices quoted will be pegged to real time international gold prices without the usual additional charges.
c) Customers can buy in small amounts at a time.
d) An opportunity for capital gain if the gold price appreciates.
e) Hedge against inflation.

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Q5. Does MSG offer any investment schemes?

No. MSG is a purely based gold trading company and does not offer any investment schemes.

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Q6. How do Customers purchase/sell gold to MSG?

When customers are interested in either purchasing or selling gold to MSG, customers can visit our main branch or contacting us at :
Tel : +603-777 28 999. Fax : +603-777 26 999

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Q7. Does MSG buy back the gold sold to customers?

Yes. We will buy the gold from our customers based on the real time pricing that is provided at http://www.mysmartgold.com

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Q8. Is there any commission payable after Customers purchased/sells gold to MSG?

MSG does not charge any commission upon purchase/ selling of gold.

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Q9. How do Customers make payments to MSG after confirming the price?

Customer can make the payment by :

  • Bank-in cash into MSG’s bank account maintained with :
    Public Bank Berhad [31720-69110]
    Hong Leong Bank Berhad [167-0007-3623]
    RHB Berhad [2143-7000-0464-32]
    Maybank Berhad [514235-651500]
  • Walk –in by cash.
  • Internet Banking Fund transfer (For Public Bank Berhad, Hong Leong Bank Berhad, Maybank Berhad & RHB Berhad)
  • Telegraphic Transfer
  • Banker Cheque or Cashier Order or a Personal Cheque into our Public Bank Berhad, Hong Leong Bank Berhad, Maybank Berhad & RHB Berhadbank account.

** The gold will be released once payment has been made. It will only be upon cheque clearance

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Q10. Where does Customers convey their enquiries?

Customers can convey their enquiries at enquiry@mysmartgold.com or by contacting our main office at +603-7785 8611.

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* All prices quoted are excluding GST *
All rates above shown are indicative only and may not be current market rates. For actual rates please contact Mysmartgold Sdn. Bhd. indicative rates are not applicable after office hours in Malaysia.


Price Disclaimer

Information and price contained in this website is for general information only. While we endeavour to keep the website up and running smoothly, we take no responsibility and make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the website and the information it contain. The use of such contents of this website shall be at your own risk. In no event shall MYSMARTGOLD Bullion Sdn Bhd be liable for any loss or damage including without limitation, indirectly or consequential loss or damage, or any loss damage whatsoever arising from or in connection with the use of this website.