PAYMENT POLICY

  1. Payment Methods
  2. Bank Transfer
  3. Bank Transfering Above RM10,000 Limit
  4. Cheque
  5. Walk-in Payment/Purchases
  6. Misuse of Payment Facility

Payment Method

We accept the following type of payment :

  • Cash
  • Bank Transfer
  • Cheque

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Bank Transfer

The following are our bank details if you choose to pay via bank transfer :

 
     
 

If you have QR-Code scanner on your phone, scan the QR-Code above for our company banking details. It has all the details you need to make payment at the ATM machine.

Upon making payment, kindly email us at account@mysmartgold.com with the following details:

  • Your order number
  • Payment date and time
  • Transaction reference number 

We may request proof of payment (bank-in slip, screen capture) if necessary. Please safeguard the payment receipt for references.

Only RM0.10 for Interbank GIRO (IBG) money transfer with Internet banking. From 2nd May 2013 onwards, the fee for Interbank GIRO (IBG) transactions performed online (via internet / mobile) will be significantly reduced to RM0.10. Bank Negara Malaysia has made this announcement to further encourage paperless banking and promoting growth for internet banking.

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Bank Transfering Above RM10,000 Limit

If your order is above RM10,000 and your daily bank transfer limit is RM10,000, we recommend splitting the payment using two or more banks for payment. If you require further assistance on this, please email us and we will advice accordingly.

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Cheque

Please inform us in advance if you are paying with cheque. We will deal once payment is cleared.

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Walk-in Payment/Purchases

Our major facility is to service walk-in customer.

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Misuse of Payment Facility

While we strive to provide the best possible service for our customers, we will not tolerate any misuse on our payment facility. We will have no choice but to suspend any accounts we find misusing our facility. In the event of card fraud, we will take stern action by alleviating the matter to legal authority.

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* All prices quoted are excluding GST *
All rates above shown are indicative only and may not be current market rates. For actual rates please contact Mysmartgold Sdn. Bhd. indicative rates are not applicable after office hours in Malaysia.


Price Disclaimer

Information and price contained in this website is for general information only. While we endeavour to keep the website up and running smoothly, we take no responsibility and make no representation or warranties of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the website and the information it contain. The use of such contents of this website shall be at your own risk. In no event shall MYSMARTGOLD Bullion Sdn Bhd be liable for any loss or damage including without limitation, indirectly or consequential loss or damage, or any loss damage whatsoever arising from or in connection with the use of this website.